Returns & Exchanges
At Brilliant Books, we want every reader to be completely satisfied with their purchase; if you are not happy with your book, you can return it within 30 days of delivery for a full refund or exchange. Please ensure items are in their original condition and include all bookmarks or inserts that accompanied the shipment.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and generate a return authorization number.
- 2.Package Your Books
Carefully pack the books in their original shipping box or a sturdy mailer to prevent spine damage or corner dings during transit.
- 3.Label and Ship
Print the prepaid shipping label provided in your email, secure it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.